Rug cleaning is a passion of ours and we also offer collection and delivery services across Johannesburg and Pretoria. If your rug is in need of a good clean, but you want it to be cared for properly, then you are in good hands with the trained and experienced rug cleaners at Carpet Addicts. With over 10 years of experience of cleaning all types of rugs over the years. Your rug will be treated individually ensuring the correct cleaning method is used to safely and thoroughly clean your rug.
Treat your rugs to the pampering they deserve and give them the five star rug cleaning treatment.
Here at Carpet Addicts, we’ve been providing high-quality rug cleaning services for more than 10 years and have the experience, professionalism, the workmanship and the care to bring the beauty back to your rugs.
Is your favourite rug looking worse for wear, have you fallen out of love with it? Let us give it some TLC to get it looking fresh clean and sparkling so you can be proud of it once again.
The only rug cleaning service that you should trust to look after your beloved rugs.
As the most recommended rug cleaning company in the area, we’ll provide you with the highest quality clean around. With our specialist offsite rug cleaning treatment, your rug will genuinely look back to its best in no time. We love rugs, our main goal is to do what is best and safest for your precious rugs, we don’t use any harsh chemicals, bleaching agents or other hazardous material on your rugs.
Using the correct methods and products we can safely clean all types of rugs including:
We clean all types of area and oriental rugs in our work shop. Oriental rugs require more skill and expertise than cleaning of normal carpet. Our rug cleaning specialists are fully trained and they possess the knowledge, skill, and experience to ensure that your rugs are cleaned properly and thoroughly to protect its appearance and value. We have several different cleaning methods available to us and our technicians are equipped to advise you on the best method for your individual cleaning needs. Although best results are achieved when rugs are cleaned in our plant, we also offer in-home services when the option of bringing the rug into our workshop is not available. We also work with other professionals who can evaluate your rug’s value and condition and make the repairs necessary to protect and improve your rug’s value.
Step 1: Pre-Inspection and Pick Up
We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will outline the best cleaning method and expected results. A technician will come to your home to pick up your rug, or you may drop it by our workshop.
Step 2: Dry Soil Removal
Woven rugs, especially hand knotted rugs are designed to hide dry soil. We use a variety of techniques to “dust” the rugs from the front and back.
Step 3: Pre-Condition
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.
Step 4: Pre-Spot and Fringe Preparation
Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.
Step 5: Shampoo
Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils. Most rugs are cleaned with an oriental rug shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.
Step 6: Rinse or Wash
Depending on the type of rug it will be rinsed with extraction equipment on both sides
Step 7: Speed Dry
Once the soil is rinsed away, the rug is dried flat or hung to dry on the sun
Step 8: Finishing
When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.
Step 9: Post Inspection and Delivery
Our cleaning specialist will give the rug a final inspection and release it for pick up or delivery. Upon delivery, we will lay the rug for you.
When it comes to choosing a cleaning service, there are plenty of options out there. But why should you choose Carpet Addicts? Well, let us tell you about the benefits of choosing us for all of your cleaning needs.
✅ We are your go-to trained cleaning technicians in Johannesburg, Pretoria and throughout Gauteng. We offer free, transparent and realistic price estimates and some of the most competitive home and office cleaning prices. We work with heavy duty cleaning equipment that ensures top stain removal and cleaning solutions for all types of carpets and area rugs.
✅ We have been in business for 10 years so this means that we are one of the leading experts when it comes to custom rug cleaning and rug care. As we are known to cleaning rugs, we also provide cleaning for customized and designer rugs. So if you are looking for a rug cleaning company in Johannesburg, Pretoria and anywhere in Gauteng, contact us. We’ll be happy to assist and serve you. In fact, we will also give you a FREE estimate, pickup and delivery. The cleaning process can take up to 10 business days as each area rug is different and they all have needs to maintain them properly.
✅ Each rug you bring to us is given special attention and treated as a precious item. We understand that there is no one-cleaning-method for all rugs, which is why we inspect your rug before embarking on cleaning it
✅ We only use high-quality, wool-safe products when cleaning your carpets and rugs
✅ We never view your rug as a business; we view it as our own, and thus we will give it the best repair or cleaning service it deserves
✅ We are a customer-centered cleaning company, and our customers are our top priority. We make sure that our customers are never left disappointed with our services. Check our customer reviews to see how we have never failed to provide timely services.
✅ We also offer a range of customizable cleaning packages to fit your specific needs and budget. Whether you require a one-time deep cleaning or regular maintenance cleanings, we have a solution for you. Our flexible scheduling options make it easy to find a time that works best for you, and our friendly customer service team is always ready to assist you with any questions or concerns.
✅ Carpet Addicts employs professional technicians that have been put through extensive training and are well equipped to identify, evaluate, meet and exceed all of your carpet, upholstery and leather cleaning needs; giving you consistent and phenomenal results every time.
✅ Carpet Addicts is committed to providing you with a quality, professional carpet and upholstery cleaning experience. If you are ever not satisfied with our service, we will gladly return to address any issues or concerns you may have.
✅ We are the pet-friendly and kid-friendly solution. If you have pets or kids – or both – you don’t want to fill your home with chemicals that could be harmful to them. You want to feel confident that once your carpets, floors and upholstery have been cleaned, it’s OK for your kids and pets to get up close and personal, without worrying about them breathing in harmful fumes or coming in contact with harsh residues.
At Carpet Addicts, we want our customers to have more than clean carpets, floors and upholstery – we want them to have the satisfaction and peace of mind that comes from knowing the service we provide is the best in the industry. Call us today to schedule an appointment, and start enjoying a fresher, cleaner home. And be sure to like and follow us on Facebook for the latest specials and cleaning tips!
We accompany the client to view all the areas that need to be cleaned. We identify the type of carpet, the condition and look for spots and areas of increased traffic…
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We offer professional curtain cleaning, preserving your home’s elegance with expert care.
Experience crystal-clear views with our expert window cleaning services, transforming your space one pane at a time.
We offer professional house cleaning services to create a cleaner, healthier, and more inviting home for you and your family.
We offer professional leather cleaning services to restore your leather’s natural beauty and extend its lifespan.
We offer professional tile cleaning services, rejuvenating your surfaces with expert precision and care.
We offer professional driveway cleaning services, improving curb appeal and extending its lifespan.
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We offer professional blinds repairing services, restoring their functionality and beauty.
Dirt, debris and bacteria removal – We recommend to vacuum weekly to limit dirt accumulation on your homes area rugs. Having a routine area rug cleaning will protect area rug fibers in your home so area rugs will last longer and be protected. We can also put a protector on the area rug after we finish helping protect you from future stains.
Area rug stain removal – A professional area rug cleaning will remove all stains that are lying around. We have top of the line equipment that suck up all moisture and help lift the stains out. Our safe non-toxic cleaning agents can target the stain for removal. We will remove those pesky coffee spills, mud from foot traffic, and any other stains that may bug you.
Reducing area rug fading – Area rugs may fade over time due to foot traffic and light. Area rug fibers can be damaged because of the lack of vacuuming and professional cleaning so if you do those things routinely then it will help avoid colors fading on your area rugs.
Adding Life to your Area Rugs – Routine area rug cleaning will make area rugs last a lot longer. Getting rid of sharp particles and debris will protect the area rugs and will hopefully make them last for years.
How long will it take to get my area rugs back?
It takes between 4 to 7 business days, depending on the rug and the particular repair and cleaning being done.
Do I need to remove furniture off my area rugs prior to arrival?
We will gladly move most furniture pieces to safely retrieve your rug; however, some particularly heavy pieces, such as pool tables need to be moved prior to our arrival. We also request you remove all small breakable items from the tops of all furniture that will need to be moved.
I am moving. Can you deliver my area rug to a new address?
Yes. We can deliver to your new address as long as it is in our service area.
Do you sell rug pads?
Yes. We do sell rug pads that we can customize to fit your area rug.
How often should I clean my area rug?
The time frame for cleaning a rug depends on how much traffic it gets. We recommend professional rug cleaning be performed every 1-3 years. If there are pets, smokers, or people with respiratory illnesses in your home, area rug cleaning should be performed more often.
Do you guarantee pet odor removal?
It really depends on the condition of the rug. More often than not, we are able to remove all pet odors. We do not 100% guarantee pet or stain removal.
Do you guarantee stain removal?
If a stain has not affected the fibers permanently, we have a much higher chance of removing it. Please call us as soon as you notice the stain since taking care of it as early as possible increases our chance of success.
Is my rug even worth cleaning?
That is a personal decision depending on your emotional attachment, if any, to the rug and the replacement value of the rug. Many people design a whole room around their Oriental rug and replacing it could require refurnishing the entire room. It may be cheaper to repair and clean the rug. We will be happy to give you a professional estimate for cleaning and necessary repairs to help you make an informed decision.
The tag on my rug says dry clean only….. Is your method safe?
There are many factors to consider when professionally cleaning an Oriental rug. We inspect your rug carefully to determine what method is safe to use. Our area rug cleaning technicians are trained and experienced to handle your investment properly.
Can you remove all the urine from my area rug?
Although we can remove all the urine and pet waste from the rug by cleaning it thoroughly, the stain and odor may still be present.
What can I do if I have a flood or water damage on my area rug?
If the rug is not dried properly and completely, the cotton foundation may become weak and rot as a result. Mold and bacteria may also thrive in such a damp environment. It is best to have the area rug professionally cleaned and dried.
Do you just have one method of cleaning area rugs?
Every rug we clean gets a complete evaluation to determine the condition of the rug and the type of fiber and dyes used in its construction. We customize our specialty area rug cleaning process to fit each rug individually.
My Oriental rug has been in a fire. Can you remove the soot and odor?
We have been successful in removing soot and fire odor in most cases. However, we can not guarantee that we can do it 100% of the time.
Do you clean hooked rugs?
Yes. These are colorful yarn rugs hooked by hand with cotton or jute cloth backing.
Do you clean silk rugs?
Yes. Silk rugs are lovely tightly woven and elaborately detailed works of art.
What is moth repellant?
We apply a colorless, odorless protective coating on the area rug that moth and their larvae do not like to eat. It is 100% child and pet safe.
What is fiber protector? How will it help my area rug?
Fiber protector retards soiling and helps prevents stains from becoming permanent. It is child and pet safe and is non toxic. As an added bonus, it has a natural fresh scent.