How much does it cost to have my windows professionally cleaned?
Window cleaning prices vary from location to location. Factors include how long it has been since your previous (if any) professional window cleaning, how many windows you have, and the types of windows that you would like cleaned. A technician will come to your home for a estimate and they can walk you through the window counting process.

Does a professional window cleaning include the inside of my windows, or just the exterior?
We can clean both, whichever you prefer. Our technicians are trained to work carefully and safely on the interior of your home. That means your furnishings, floors and window treatments will be left just the way we found them.

Are your cleaning products safe?
All of our products are home-safe and biodegradable. We do not use any ammonia or alcohol-based solutions that could affect fabrics or flooring.

What is your 3-step cleaning process?
Our process includes a third process which involves scrubbing the glass. This removes the build-up of tree sap, mulch spores, and bird droppings etc. that sticks to the glass. This leaves your windows looking not only cleaner, but most of our customers agree it helps them stay cleaner longer. If other companies perform this work, it is usually at an extra charge. This exterior process is standard on all first-time cleanings from Carpet Addicts.

How often should I clean my windows?
While we do accept once a year customers, most of our customers select our twice a year, interior and exterior cleaning or our quarterly exterior only cleanings.

Does the weather affect the service?
Carpet Addicts window cleaning service is a year round service! We clean in cold, as well as, hot and humid weather. We are also still able to clean on rainy days as long as it is not a blowing, driving rain. A light rain will not affect our technicians or your windows. Remember, it is not the rain that spots the windows, but a driving rain hitting a dirty window screen! It is our year round service that lets us retain our qualified technicians so that we can keep the quality of your cleanings consistent.

What about my grids or curtains, do I need to take them down?
While any assistance is welcome, it is not necessary. It does facilitate the process though and many customers do prefer to help out, especially with the removal of window grids. Typically, our technicians can work around almost everything in the house!

How do you accept payment?
You can pay the window cleaner when he comes to do the job either by cash, e-wallet, cahs send or EFT.

How far in advance do I need to book?
We can often carry out the job within the same week of your enquiry. If you’re in a rush, please let us know and we might be able to speed things up for you. To help with that, please include in your enquiry the exact address with a good description of the job and if possible, a few photos.

Do you clean after construction work?
Sometimes. This depends on several factors. However, we do understand that great care needs to be taken to avoid scratching the glass. This specialised type of window cleaning work is best left to the professionals!

Do you still come if it is raining?
We normally continue working if it is raining lightly. However, if we consider the weather would make the job dangerous for work in (ie. strong winds), then we would re-schedule. In our experience, the weather forecast isn’t very reliable beyond about 24hrs. So, where possible, we prefer to make the decision to reschedule no earlier that on the day or the day before.

But doesn’t rain make the windows dirty?
Not really. The three main reasons windows become dirty are:
Pollen & Dust/Pollution
Insect droppings
Finger prints
If these are present on the glass when it rains, the residue in the rain attaches itself to the dirt and often makes the windows look worse. So if the windows have recently been cleaned, then the rain will simply run off the clean glass and the windows continue to remain clean.